|ARN||Amazon Resource Names
uniquely identify AWS resources. AWS require an ARN when you need to specify a resource unambiguously across all of AWS, such as in IAM policies, Amazon Relational Database Service (Amazon RDS) tags, and API calls.
|CCP||Amazon Connect Contact Control Panel
is the default, out of the box, Amazon Connect Agent UI. When using Symbee Connect, this is replaced by the Symbee Connect UI.
is a system where you can maintain your master list of Users and their primary authentication credentials and offers “user authentication as a service” to other applications in your enterprise.