Release Notes for all 2025 Q1 Updates
All releases listed are deployed to all Symbee Connect Regions globally. Each release begins deployment in US Virginia (us-east-1) region first, and then progresses to all other regions globally over the course of approximately 48 hours.
The release dates below mark the date of the release deployment into the first region (us-east-1).
2025 / 01 / 08
What's Fixed
- Update to the Symbee Connect User/Agent UI to address an issue reported where after various hold/mute/un-mute/un-hold combinations while on third-party legs of a call, then returning to the customer, sometimes the customer could not hear the agent.